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Emergency and/or Extended Care

In our mission to constantly provide you with the best care possible, we have partnered with SmartVet! Together, we will offer after-hours veterinary care support!

If you have medical concerns after hours, simply call our practice and you will be connected to our RVT line. 

From there the RVT can help access immediate help for a critical patient: Our RVTs will help to ascertain whether the patient is critical and requires immediate physical care, and if so they will find a hospital that can accommodate them. This prevents patients who are critically ill from waiting in our telemedicine queue and expedites their access to veterinary care.

If the issue can be handled via telemedicine, the RVT will help to schedule the appointment for you.

We understand your pet’s health doesn’t follow a 9-5 schedule and sometimes questions may come up after hours. Our goal is to provide you with the best customer service possible and always be there for you when you need it.

To reach one of our on-call professionals:

Call our main number: 519-869-4228 (alternative number is 647-695-5411).
This number is available from 6pm to 8am daily and weekends and stat holidays.
Your call will automatically be connected to a licensed veterinary professional who will triage the emergency.